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Common Questions

Frequently Asked Questions

How fast does my order ship?
Orders typically ship within 24 hours on business days. Most U.S. customers receive their package in 2–5 days. Tracking is sent the moment your order leaves our facility.
How are products shipped — and is the packaging unmarked?
Yes. All orders ship in plain, unmarked packaging with no Supreme Aminos branding on the outside. Vials are bubble-wrapped and packed with care to ensure they arrive intact.
What payment methods do you accept?
We accept Cash App, Venmo, PayPal, Bitcoin, Ethereum, and USDT. Crypto orders automatically get a 5% discount at checkout. For larger orders or questions, just email us at orders@supremeaminos.com.
How should I store the products once they arrive?
Lyophilized (freeze-dried) peptides should be stored in a cool, dry place — refrigeration is ideal but not required for unreconstituted vials. Once reconstituted, store in the refrigerator and use within the recommended timeframe for that compound. Each product page lists specific storage details.
Are these products lab-tested?
Yes. We source exclusively from manufacturers that meet strict purity standards (typically ≥99% purity verified by HPLC). Certificates of Analysis can be requested for any compound — just message our team.
What is bacteriostatic water and do I need it?
Bacteriostatic water (BAC) is sterile water with 0.9% benzyl alcohol used to reconstitute lyophilized peptides for research purposes. We sell BAC water under our Supplies category — pair it with any peptide order.
What if something goes wrong with my order?
Email orders@supremeaminos.com or use the contact form, and a real team member will make it right — fast. No ticket queues, no outsourced reps, no runaround.
Are these products safe for human use?
All products sold on this site are intended strictly for laboratory and in vitro research use only. They are not intended for human or animal consumption and have not been evaluated by the FDA.
How do I get in touch with your team?
The fastest way is email at orders@supremeaminos.com. You can also reach us via the contact form. Replies typically come within minutes during business hours — sometimes outside of them too.
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